Business Analyst

Hanoi, Vietnam

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features


  • Define configuration specifications and business analysis requirements
  • Perform quality assurance
  • Define reporting and alerting requirements
  • Own and develop relationship with partners, working with them to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to development team
  • Communicate key insights and findings to development team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Requirements and skills

  • Previous experiences (at least 2 years) in Business / Systems Analysis or product development
  • A degree in IT / Computer Science
  • Interested in research and development of technology products
  • Proven experience in eliciting requirements and testing
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Basic knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills
  • Eager to learn new things and ready for new chances in a company
  • Possessing a specific business domain knowledge (such as fintech, logistics & warehousing, retail , content management, rebate claim, healthcare, etc.) is highly regarded
  • Having experience working directly with client
  • Have a proactive, can-do attitude
  • Proficiency in English

Reasons You'll Enjoy Working Here 

  • Annual leaves: 12 days 
  • 13-month salary per year. 
  • Performance checkpoint twice a year 
  • Flexible, professional environment 
  • Career path development support 
  • During the Probation period, the targeted monthly income is equal to 100% of the targeted monthly income in the official employment period.
  • Friendly, young & dynamic working environment with many company activities, company trips...